We are unable to locate your order details. Please check if information was entered correctly. If you need additional help, contact us at 1.800.VERIZON (1.800.837.4966). I am not able to get to a Verizon store or UPS store and would like a label so I can arrange for pick-up. Please escalate to an agent - the Chat folks haven't been …Hello, Hopeless22. Help is here as we can absolutely get you the return label you need. My apologies to hear this has been going on for so long. Let's get this fixed. I have sent you a Private Message. -NatashaShopping & Deals. Verizon mobile 30-day return and exchange FAQs. Learn how to return and/or exchange mobile devices and accessories within 30 days of purchase. A …Pack your return in a sturdy box. Be sure to remove any old shipping labels if you're reusing the box it arrived in, or one from a previous shipment. If you don’t have one, you can order supplies online or buy them at The UPS Store. Seal your box with plastic or nylon tape at least two inches wide. Don’t use duct tape.Follow these two easy steps to complete your return. Step 1. Find The UPS Store ® nearest you. Step 2. Bring the QR code we sent you by email or text and the following Frontier equipment. No boxes or labels are needed. Your equipment return link is invalid and may have expired. Please contact support, thank you.Ok . Verizon put it together…I upgraded to the FIOS. Service on my new address. I cancelled the LTE on my old address in Feb 7…twice I have been waiting 2 hours on the phone and you guys are supposed to send me the box a label. Now not only didn’t do it BUT also sending this warning about getting a...Here is the UPS instructions from the Spectrum support website: UPS Return. You can easily return Spectrum equipment by bringing it to any UPS Store. To return your equipment to a UPS Store: Use the UPS Store Locator tool to find the store nearest you. Note: Not all UPS locations are UPS Stores. Please use the link to find the …Return Options: Return rented equipment to The UPS Store nearest you. Check here.You do not need to box up equipment. Equipment serial numbers will be scanned and returned to Verizon. Be sure to get receipt for your records.Contact Verizon at 1.800. Verizon (1.800. 837.4966) if you have any questions. Also know,where do i return my verizon device?I disconnected the FIOS service by moving from Newark to Fort Lee. I put all two of my FIOS components (wireless router & HD Set Top Box) in the Verizon supplied box with the Verizon supplied shipping label and dropped them off at the UPS store in 137 Washington Ave, Belleville, NJ 07109 on Wednesda...Hey Verizon: I have called, emailed, and called about 10 more times. UPS lost the equipment I sent to return to you, and now UPS refuses to open an investigation becasue they tell me it has to be initiated by Verizon. So of course, I call Verizon (about 10 different times) and am given the run around by every one I speak with.I missed my delivery and called UPS (already had an account set up) and asked if I could pick up my package this evening after the truck returns, I was informed Verizon was not allowing it. Verizon was not allowing any changes to delivers, which is new because last year I did pick it up from UPS. 0 Likes. Correct answer: My phone is set to be ...To return your equipment: Return rented equipment to the Verizon or the UPS Store nearest you; You do not need to box up equipment since equipment serial numbers will be scanned and returned to Verizon. Be sure to get a receipt for your records; Contact Verizon at 1.800.Verizon (1-800-837-4966) if you have any questions. View unreturned ...Aug 17, 2019 · Edg1. Community Leader. 08-17-2019 06:07 AM. Call 1-800-Verizon (8008374966) and type in your phone/account number say you want to return equipment to the prompt. Just called and got through in five minutes. As far as returning goes they will either send you a box or you can drop off at UPS.Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ...To return equipment to AT&T, contact the AT&T customer service by calling the number listed on AT&T’s Contact Us page and explain the reason why you need to return the equipment. F...Verizon stores. Connect with us on Messenger. Visit Community. 24/7 automated phone system: call *611 from your mobile. Learn about options to get your online wireless orders shipped to you from Verizon.During normal operation, the light should be on. If the indicator light is off, electricity is not flowing from the outlet. For additional help check the ONT. Fix battery issues. If the indicator light is on and you are experiencing other service related issues, use our Guided Solutions Tool to see if there are issues occurring with your ...If it is within 30 days, give a corporate store a shot. Anything beyond 30-days, call 800-392-0717 and tell them you want to cancel the home internet service. They should be mailing you a kit to ship the unit back. If you have made attempts to request the shipping kit, and the equipment is NOT ACTIVE on your account, go to a corporate store and ...03-28-2022 09:56 PM. The 5G home wifi router (big white cube/brick) was sent to my house. The service doesn't work at my house/no 5G signal from the towers at my house. Support was not able to fix it and left me hanging for 3 weeks twiddling my thumbs. The 30 day mark is coming up soon and I need to get this device back to Verizon.Step 3: Package Your Verizon Equipment. After gathering all the necessary equipment, it’s time to package them securely for return. Start by disconnecting all cables and wires from the devices. Take care to wrap delicate items, like remotes, in bubble wrap or place them in padded envelopes to prevent damage during transit.Get your FedEx prepaid shipping label here. Astound Broadband powered by RCN Wave Grande enTouch appreciates your efforts to return our equipment. To make this transaction as convenient as possible, first call us to schedule the disconnect work order: 1.800.427.8686. We can provide you with a prepaid FedEx shipping label.Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ...We are unable to locate your order details. Please check if information was entered correctly. If you need additional help, contact us at 1.800.VERIZON (1.800.837.4966). I cannot locate the return label in my account on desktop or the mobile app. Given COVID, the store that accepts Fios equipment is temporarily closed.Hi, I return equipment VIA the UPS label provided. It has confirmation that it was received on: Friday, 06/13/2014 at 8:59 A.M. Signed By: {edited for privacy} But on 6/23/2014 still got a "Reminder to Return Old FiOS TV Equipment" email. I also can't seem to find where on "My Verizon" where I can...Re: Trying to return verizon 5g home internet devices. vzw_customer_support. Customer Service Rep. 03-22-2024 06:31 AM. MMGust, we understand your concern with receiving unexpected charges on your bill, especially if you have been having issues receiving your return kit for the equipment.Ok . Verizon put it together…I upgraded to the FIOS. Service on my new address. I cancelled the LTE on my old address in Feb 7…twice I have been waiting 2 hours on the phone and you guys are supposed to send me the box a label. Now not only didn’t do it BUT also sending this warning about getting a...Equipment Returns in 3 Easy Steps with The UPS Store. By J T. Ramsay | Oct 30, 2014. If you didn't see the news today, we're working with The UPS Store to make it easier than ever for our customers to return their equipment. Seriously it couldn't be simpler…and it's free. (Photo: AP Images) If you didn't see the news today, we're ...Verizon has charged me $200 for non return of equipment. I have called over 6x since December trying to either receive a return box or label so that I may return this equipment. I can not print a label from the link given and Literally feel like I have no other choices at this point. Requesting any help I can get PLEASE.A call tag is a type of prepaid return label that can be attached to an item for return. It is usually given by companies so that a customer can return merchandise via mail without...Oct 30, 2014 · Equipment Returns in 3 Easy Steps with The UPS Store. By J T. Ramsay | Oct 30, 2014. If you didn’t see the news today, we’re working with The UPS Store to make it easier than ever for our customers to return their equipment. Seriously it couldn’t be simpler…and it’s free. (Photo: AP Images) If you didn’t see the news today, we’re ...I recently moved to a new address and brought my Verizon FIOS with me. I was so excited that FIOS was going to be available in my new home also. I figured this would be a simple process and for the most part it was. Except for the constant phone calls during my lunch time at work and the constant...I returned my equipment via UPS on Friday 4/17/15. You received the box on Tuesday 4/21/15 but sent me a message that you were missing some of my equipment even though it was all sent in the same box. ... You must return the equipment undamaged to Verizon by May 21, 2015 or you will be charged as follows: (Rent): DVR 1 {edited for privacy ...Pack your return in a sturdy box. Be sure to remove any old shipping labels if you're reusing the box it arrived in, or one from a previous shipment. If you don’t have one, you can …That would be Verizon. They issued the prepaid UPS return label. Verizon is paying the shipping charges on the returned phones. UPS tracking numbers start with 1Z, followed by six digits which are the account number that the shipment was charged to. 4E9 W39 is the UPS account number on our tracking number…that account needs to file the ...Verizon will send you a box with a shipping label (I made a request for a return over the phone), you can then drop it off at ups. I just send back a set top box that way. · actions · 2015-Mar ...Alas you might be better off returning to a corporate verizon fios store and not a reseller. Get a receipt and time and date and name of person who accepted your return. Do not under any circumstances leave the store without it. Make sure your correct account number is on the receipt and the serial numbers for the equipment returned.I finally got a "equipment returned" confirmation today, 27th Feb 2023, via email and text. I originally took the package to UPS on 1/28/2023 and it was delivered on 1/31/2023. So a whole month almost for it to show up. My takeaways: 1. onprocess.com handles Verizon's return inventory it takes them awhile to process. 2.Set-top box return with equipment drop-off at. Verizon authorized locations or The UPS Store ... equipment charge will apply. A charge also ... Family), Fios TV ...The quickest and easiest way to return your DIRECTV equipment is to take your receiver and power cord to a UPS store or FedEx Office Pack and Ship store. Use the following steps complete the return: Click on the link to find a store location near you.THOUSAND OAKS, Calif., June 5 /PRNewswire/ -- Eight California graduates whose parents work for Verizon have received good news: They are among 9... THOUSAND OAKS, Calif., June 5 ...Mon-Sat: 10 am – 8 pm, Sun: 12 pm – 6 pm. Verizon Wireless. 1619 Rockville Pike, Rockville, MD 20852. (301) 881-0200. Mon-Sat: 10 am – 8 pm, Sun: 12 pm – 6 pm. These locations are subject to change, so we recommend contacting your preferred location beforehand to ensure that they still accept Verizon equipment returns.During normal operation, the light should be on. If the indicator light is off, electricity is not flowing from the outlet. For additional help check the ONT. Fix battery issues. If the indicator light is on and you are experiencing other service related issues, use our Guided Solutions Tool to see if there are issues occurring with your ...To return your equipment: Return rented equipment to the Verizon or the UPS Store nearest you; You do not need to box up equipment since equipment serial numbers will be scanned and returned to Verizon (Be sure to get a receipt for your records) Contact Verizon at 1.800.Verizon (1-800-837-4966) if you have any questions.To return your equipment: Return rented equipment to the Verizon store or UPS Store nearest you; You do not need to box up equipment, since equipment serial numbers will be scanned and returned to Verizon (be sure to get a receipt for your records) Contact Verizon at 1.800.verizon (1-800-837-4966) if you have any questions.Wen't to the Verizon store, they emailed me a "Thank you for returning your equipment, there is nothing esle for you to do" letter. I kept a picture of the UPS tracking number from the package on my phone just in case. Everytime I logged into my account, it would tell me to "return equipment by March 17th to avoid a fee".UPS Pick-Up for Fios Equipment. 06-14-2015 01:23 PM. Fios mistakenly shipped me TV and internet equipment. I cannot return the package to UPS because it is too large and heavy to carry to the nearest UPS (which is located far away). I also cannot arrange UPS pick-up without Verizon's UPS account number (to avoid being charged for Verizon's ...Where can I return my Verizon-Fios equipment to? I no longer have the service so I no longer have the order number that every website and phone tree asks of me and therefore I am on a dead end everytime.Download the user guide for your set-top box or DVR model below for detailed information on activation, features, dimensions, wiring and more. Review energy efficiency information for set-top boxes, DVRs, and small network equipment below. Important upgrade information: Cisco set-top boxes won't transmit video content for Fios TV service on ...I terminated my verizon serivce last month. As requested, I mailed back the router and the TV box in the pre-paid UPS box. However. today I received an email from verizon saying that only router is received and asked me to mail back the TV box within 30 days. But I have already mailed the TV box tog...You’ve got three options to get it to UPS: We can come to you (for an additional fee) Schedule a pickup . Drop it off at a UPS location. Be sure to bring your identification. Hand the labeled package to your friendly neighborhood driver. Get a step-by-step breakdown of how to prepare and send out your returns through UPS.Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ...Yes, you can return Verizon FiOS equipment even if you no longer have an account. Whether you've switched providers or canceled your service, Verizon understands that returning equipment is a necessary step. Just make sure to follow the return methods outlined in this guide, and you'll be able to return your equipment hassle-free. ...Existing equipment you must DISCONNECT AND RETURN • Video Media Servers(s) with their Power Cord(s) CURRENT VIDEO MEDIA SERVER 3. Place your old Video Media Server(s) with Power Cord(s) in the shipping box and return them to Verizon using the pre-paid label. Or, bring the equipment to any UPS store where they will pack and ship it for …But there was no UPS return shipping label in the box. And I can't find any way to get this question answered outside of "pay $14.99 a month for premium support!" ... If you have a local Verizon store they might take equipment returns, not all do, I would call first. _____ Justin FiOS TV: Extreme HD, Internet: 50/50, Digital Voice ...Bring the equipment to any corporate Verizon store within 30 days. To find a store, visit Verizon‘s Store Locator and filter for "Corporate" locations. Provide your mobile number or order number to the sales rep to process your return. If your return is accepted, the purchase price (minus any restocking fees) will be refunded to your original ...Changed your mind about a purchase during the 30-day return & exchange period. Have a defective device that's under warranty. Want to trade in for a new device or do an early upgrade. Note: If you need to send us your home internet equipment (e.g. routers, receivers), different return processes apply.1 Solution. smith6612. Community Leader. 08-14-2015 08:18 AM. If you talk to billing/support they should be able to help get a prepaid box sent to you. Otherwise, try visiting a UPS Store and see if they are capable of taking the DSL equipment, since UPS is a partner of Verizon for returning FiOS equipment.Verizon customers: Go to My Devices in My Verizon. Tap or click Manage Device next to the device you want to view. Your Device ID and IMEI are listed under the Device Information section. Watch How to find your device ID for more options. Continue with your trade-in by choosing a payout method and your trade-in return method.*.The price is $50 per share, a 17% premium on AOL's closing price on Monday, May 11. Verizon Communications is buying AOL for $4.4 billion to build up its nascent business in video ...I terminated my verizon serivce last month. As requested, I mailed back the router and the TV box in the pre-paid UPS box. However. today I received an email from verizon saying that only router is received and asked me to mail back the TV box within 30 days. But I have already mailed the TV box tog...To return your equipment: Return rented equipment to the Verizon store or UPS Store nearest you; You do not need to box up equipment, since equipment serial numbers will be scanned and returned to Verizon (be sure to get a receipt for your records) Contact Verizon at 1.800.verizon (1-800-837-4966) if you have any questions.9. Can I return the equipment if I am moving? Yes, you can return the equipment if you're moving. Make sure to return the equipment within 30 days of cancellation to avoid any charges for unreturned equipment. 10. Can I return the equipment to a Verizon store? No, you cannot return the equipment to a Verizon store. You must post the equipment ...I disconnected the FIOS service by moving from Newark to Fort Lee. I put all two of my FIOS components (wireless router & HD Set Top Box) in the Verizon supplied box with the Verizon supplied shipping label and dropped them off at the UPS store in 137 Washington Ave, Belleville, NJ 07109 on Wednesday Jul 15, 2015.If you want to return your device, you can do it by visiting a Verizon store, call their customer care department, or return it online through the company’s website. If you want to exchange your device, you can do it by calling their customer care department, visiting one of their stores, or exchanging them online through their website.To request a prepaid return mailer to ship us your equipment, we need to look up your account. Please enter the reference number on the communication you received. If you don't have a reference number, please enter your 17-digit Frontier account number. Account OR Reference Number *. Continue. Enter the reference number or 17-digit Frontier ...Customer Service Rep. In response to 14202. 02-11-2021 12:22 PM. Making sure your returned device is sent back properly is key. You do not have to delete all apps from your phone before sending it in. However, to remove all personal information and applications, then you can perform a Factory reset. This will erase all information from …The price is $50 per share, a 17% premium on AOL's closing price on Monday, May 11. Verizon Communications is buying AOL for $4.4 billion to build up its nascent business in video ...As a paying customer.... I packed up my return phone in the materials provided, I sent it back using the pre-paid label provided, if UPS lost the package, Verizon needs to work with UPS on this. ... If Verizon can't get the phone from UPS because UPS lost it, Verizon needs to file a claim to collect the insurance from their UPS account and ...Verizon Store Locations. One option for returning your Verizon router is to visit a Verizon store location. You can find your nearest Verizon store by visiting the Verizon website and using their store locator tool. Once you arrive at the store, you can explain that you need to return your router and they will assist you with the process.Community forumsKeep the receipt in case of issues or questions. 11. You can return Spectrum equipment within 14-15 days of purchase, as per the company policy. 12. The Final bill will be adjusted once the return is complete. A table of 12 steps it takes to return Spectrum equipment via a UPS store.Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ...Existing equipment you must DISCONNECT AND RETURN • Video Media Servers(s) with their Power Cord(s) CURRENT VIDEO MEDIA SERVER 3. Place your old Video Media Server(s) with Power Cord(s) in the shipping box and return them to Verizon using the pre-paid label. Or, bring the equipment to any UPS store where they will pack and ship it for …Rhode Island. Virginia. You can check out the address of every store on Verizon’s website. To find out whether the one nearest to you accepts Fios equipment returns, contact Verizon’s customer support: Through chat on the company website. Through Facebook Messenger. Via phone at 1-800-VERIZON (1-800-837-4966).Return to the Device Management Center. Select Return Details for the device you're returning. Click Print Shipping Label to print the label for your package. Put the equipment being returned into its original box. Place your UPS prepaid shipping label on the outside. Keep the top portion of the label with the tracking number included, as ...There is a different process for returning your trade-in device . A restocking fee may be charged when returning your new device. Refunds may take up to 30 days to process. We will refund the purchase price, excluding rebates, special discounts, and restocking fees. You must return everything that came in the box with the device, like the USB ...Jul 2, 2018 · Correct answer: Hi, Verizon advises customers to drop equipment off at a UPS Store, but the UPS Store says Verizon cancelled their UPS contract.Feb 4, 2020 · Re: Need an Equipment Return Label. 02-04-2020 01:02 PM. Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of ...I disconnected the FIOS service by moving from Newark to Fort Lee. I put all two of my FIOS components (wireless router & HD Set Top Box) in the Verizon supplied box with the Verizon supplied shipping label and dropped them off at the UPS store in 137 Washington Ave, Belleville, NJ 07109 on Wednesday Jul 15, 2015.. Verizon claims I didn't return equipment. That would be Verizon. They issued the prepaid UPS re 01-08-2009 06:58 AM. If you live in PA, there are no stores (and probably other locations). You can have Verizon ship a new box (for exchange), and then take the old box to a UPS store where Verizon has a contract for returns. Be sure to record serial number (s) and get a receipt from the shipper in case of billing problems later.For purchases made in our Staples Stores, by phone, or on Staples.com, any electronic or furniture products, which usually fall within the 14-day return policy, purchased between November 12, 2023 and December 24, 2023 may be returned until January 14, 2024 or as regular policy allows, whichever is later. This applies to all electronic and ... To return your equipment: Return rented equipment to your nearest V Hey Folks, I thought I would vet and share a frustration. Back in October when Verizon (I am on Fios BTW) started offering Home Monitoring and Control here in Virginia, I signed right up - it was a solution that I had actually be looking for. I called Verizon and ordered the super-duper-deluxe sys... To return your equipment: Return rented equipment to the Veriz...
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