Sep 15, 2023 · To activate the Xfinity Stream app on Roku, open the app on Roku and click on Sign In. There should be an activation code displayed on the screen. Visit the Authorization Page using a different device, and enter this code from the browser. Next, enter your Xfinity credentials and sign in on Roku. A Success! message should pop up, and your Roku ...Oct 22, 2020 · Roku setup; Features, settings & updates; Wi-Fi & connectivity; Channels & viewing; Solving playback issues; Remotes; Roku mobile app; Roku legacy products; Issue Tracking Board; Roku TV. Manufacturer support & warranty resources; Discussions; Roku Audio. Discussions; Roku Smart Home. Using your smart home devices; Cameras & doorbells; Lights ...828 Messages. @f2bme. The issue of the audio being out of sync with your Roku device is an issue that has been confirmed with Roku. This is an issue that was caused by a software update from Roku. They are away of the situation, and at this time do not have an expected time frame when this will be resolved.Sep 15, 2023 · If Xfinity stream is not working on Roku, use an HDMI cable, and check the Roku remote batteries. Also, try restarting Roku. If nothing works, contact customer service.Xfinity ROKU App Error 500: How to Fix Xfinity Roku App Error 500In this video, I'll show you How to Fix Xfinity Roku App Error 500. This is the easiest and ...XfinityJeniece. Hey there, @user_f65d7d, thanks for reaching out through Xfinity Forums regarding the issues with the Xfinity Stream app. We would be happy to help you with troubleshooting your Stream app.It's a very inexpensive Roku, does not have a model number on it. Has external power supply and a HDMI cable. I bought it at walmart. The internet is working fine on my ipad and laptop using this pubic xfinity wifi - the ipad and lap top both ask me for my user name and password, the roku never does - this seems like it might be the problem?Press the “ A button ” on your remote control and go to “ Settings “. Click on “ Help “. Select the “ System Refresh “ tile. Choose “ Refresh ” Now and confirm by pressing “ OK ” on your remote. 2. Using the Xfinity My Account App. Open the Xfinity “ My Account ” app on your mobile device.Click the "Direct Message" icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. Press Enter to send your message.Sep 3, 2021 · 9-7 Woodbury, MN. Same problem with registering a Roku Ultra device (TVAPP 00100), that I have been using with xfinity streaming for years. I have tried all the solutions online and on this forum: factory reset Roku, reboot router and modem, change DNS back to xfinity, etc. to no avail for several days. The device works for all other streaming ...Official Employee. •. 1.8K Messages. 2 years ago. Hey there, @user_4f9b7b, thanks for reaching out through Xfinity Forums! We will be removing the Xfinity Stream app from 2017 LGs and Samsung TVs. Here is a link with additional information, https://comca.st/3Obst2J.Updated the app, deleted and reinstalled the app 3 times, updated Roku tv software 2 times, restarted the tv from settings 2 times, my dad was upstairs on the phone with Xfinity which I assume entailed restarting the modem and other useless troubleshooting steps that Xfinity will walk everyone through, and still not working.Here's how: Unplug your TV from the power outlet. Hold down the power button on your TV (not on the remote) for at least 60 seconds. Plug your TV back into the wall outlet. Now try the Xfinity Stream app again. You may want to keep these instructions handy; a good restart solves a lot of TV bugs. 3.Solution code. Make sure you’re on your home network, then exit the app and restart it. If you have two or more Xfinity accounts, you may need to link them in order to manage both accounts under one Xfinity ID . Visit How to link, unlink, and switch between Xfinity accounts for more information. If the issue persists, contact us.The issue was the Samsung Internet being set as the default browser on my phone. Somehow Samsung Internet app is not compatible with Xfinity features (at least with chat & appointment details). The solution is to set the default browser as Chrome. And just to be safe, I also deleted the Xfinity app cache. After doing that, the chat opened properly.(4) Reinstall the Xfinity App on your effective device/devices. It should ask you to re-input your credentials and go through the verification process via the web. Please let us know once you have completed the following steps, and if you get different results when launching the Stream App.Official Reply. I went to watch tv today on my Xfinity stream app on my Amazon fire stick. Got the loading dots. Checked Wi-Fi - good. Reinstalled the app (now I can't login give a "check your connection" window.) restart fire stick. Checked other apps - they work.Click the "Direct Messaging" icon or https://comca.st/3EqVMu7. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.Sep 10, 2023 · This is a known issue, though we've had a team working on it for the last couple of days, and some customers are reporting resolution. Are you still experiencing …I purchased a Hisense Roku Tv and ever since I purchased it it has glitched non-stop. Take forever to load apps, then when I go to put the volume up the app will completely close or my tv will just shut off and come back on after a minute. I literally have to wait about 30seconds to do anything befo...It says to uninstall the Xfinity Stream app, close and restart the Roku device officially through the settings, then install the Xfinity app once more. Looks like that helps clear the memory on the device.Xfinity Device: Manual Restart: Press and hold the Power button on the front of the device for about 10 seconds until it turns off, then wait a few moments and press it again to turn it back on.; Through the App: Open “Xfinity App“>Scroll to “Connection Troubleshoot” or “Troubleshoot” > “Restart/Restart Gateway” Then, go to “Manage …I'm working on this as well and learned on other forums that not all Samsung smart TVs are able to download the app at this time and it also seems hit and miss on which ones are working with it. I have two that can download it currently and have a new model of the 32" smart TV that won't show it for download even though I have a slightly older ...3. Reinstall the app. If your problem is still the same, you can reinstall the Xfinity app on Roku. Press the home button on the Roku remote. Go to the Xfinity app on the screen and press the Settings button on the remote now. In the given options, select “ Remove Channel. Select the Remove Channel option.In the meantime, here are two ways you can update the firmware manually and ensure that automatic updates are turned on: OPTION #1: Using your Samsung TV remote, navigate to Menu > Settings > Support > Software Update > Update Now. This should download and install any new updates.We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. I am a bot, and this action was performed automatically.The app opens and then takes me to main screen but then closes and goes back to Roku Home Screen. Deleted and reinstalled twice. Still same issue.streaming not working. Again today 11/16- streaming on TV with roku stick does not work. Xfinity app goes thru and then a big black box comes up in the middle stating error, try again later yet you can hear the channel you chose but the black square box is in the way.... 2nd time this month!!!@rswannabe There was a known issue with Xfinity Stream app this past Sunday. The issue has been resolved. Please let us know if you are still having trouble with it.Go to the "MY TNT" icon in the upper right corner. (I had to do this several times until the Not Authorized messages stopped getting in the way.). Eventually you should get a clear shot at clicking on the yellow SIGN OUT block. Roku Community Streaming Expert.We see LOTS of complaints here about the the app Xfinity supplied for Roku. When problems are confined to one channel app, there is a chance the channel installation has been corrupted and it needs to be replaced with a fresh install.Feb 5, 2024 · Here are some options on performing a manual software update. Option 1: Using the Samsung TV remote: - Navigate to Menu. - Select Settings. - Select Support. - Select Software Update. -->> Note: If the Software Update option is grayed out, it's because a streaming app is running in the background.Ok, it was an issue where someone at Comcast/Xfinity screwed up my billing code to make it appear that my plan/subscription did not include any channels and that's why I wasn't able to watch live channels on the Stream app. What pisses me off is that I had to go four days and go through eight Xfinity agents to get them to resolve this.Jan 31, 2024 · Xfinity Device: Manual Restart: Press and hold the Power button on the front of the device for about 10 seconds until it turns off, then wait a few moments and press it again to turn it back on.; Through the App: Open “Xfinity App“>Scroll to “Connection Troubleshoot” or “Troubleshoot” > “Restart/Restart Gateway” Then, go to “Manage …Been having this same issue since late Jan, oddly on the CNN apps for both my Samsung and Roku. The app says I have to have Xfinity WiFi to access it, but I only have the cable package subscription which has worked fine this way for years. No changes were made to the subscription package.Four of the Firesticks continue to work with the Xfinity app, if I ignore the message to update. However, three of them will not work at all after the update message. On those three, I deleted the app, and using Dowloader I downloaded the latest version of the Xfinity app for Firestick 4k, and installed it.3) RESTART Roku device (both/all devices in your case). 4) Reinstall the ATV app. Otherwise, this is entirely an Apple support issue: Apple develops, codes, and publishes the ATV app on the Roku (and other) platform, so you'll need to press them about this account/subscription/Roku app issue. 1 Kudo. rslgo.If so, there is a known issue and we are working with the NHL broadcaster to get it fixed. One temporary work around that has worked for some of the people I've worked with is recording the game and watching it afterwards. 3. Frosty_Poppins. OP • 1 yr. ago.Nov 24, 2021 · As you are typing a drop-down list appears. • Select "Xfinity Support" from the list. An "Xfinity Support" graphic replaces the "To:" line. • Type your message in the text area near the bottom of the window. • Press Enter or tap the > icon to send it any of those platforms will be able to assist.Just like my Flex device has continued to always work, and streaming live TV on my laptop has always worked. I know Roku blames that Xfinity has a buggy app, and Xfinity blames Roku. All I know is they can keep pointing fingers at each other and drag hours of your valuable time 'troubleshooting', or they could fix the issue. In my opinon, it's ...Error TVAPP-00101. I've confirmed that the Roku box is using my home WiFi connection. I've rebooted the Roku, logged out of the Xfinity Stream App and logged back in, removed the Xfinity Stream App and added it back to the Roku, and rebooted my modem. None of these steps fixed the issue. Streaming does work from my PC on the same WiFi network.Hi, @redpopsicle Since this is a open forum, all i can say is this to protect your account and the privacy of your account. The Comcast UID/Email attached to your name on this forum comes back as not valid and or active anymore. You will need to create a new UID/Email or click forgot UID to see if one will come up connected to your address/Comcast account. The reason for you not being able to ...Re: error: TVAPP-00500 on the Mini Guide, also having audio issues. We have just recently ( in the last couple weeks) put Roku sticks or boxes on each of our TV's and turned in our Xfinity cable boxes. Now use streaming and have this same mini guide issue and the voice issue as well. The voice issue clears if we use the lady watched channel ...Click the direct message icon. Click the "New message" (pencil and paper) icon. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) Type your message in the text area near the bottom of the window.All steps have already been taken, this is a software issue. Rokus has stated this is an issue with the xfinity app, but xfinity says it is Rokus issue. I have uninstalled the app numerous times over the past year, reinstalled, and made sure both app and os are updated OS 12.5 App 6.14.Table of Contents. Why is Xfinity error 500 coming up on Xfinity Stream App? As with most other errors, this one can be caused by various issues. For instance, an unstable internet connection might be the culprit. In this case, your Xfinity Stream app might not be working because of a bad internet connection.If you have a 4K Roku TV or a 4K Roku device on a 4K TV these are the 4K channels. Yes, it is a pain because the 4K channels are not in the same order as the HD channels. They are grouped by type, News, Sports, Girl Channels (Hallmark, etc.), etc. It makes scrolling for what you want hard. Press the * button and then you can "Find Channel".3) RESTART Roku device (both/all devices in your case). 4) Reinstall the ATV app. Otherwise, this is entirely an Apple support issue: Apple develops, codes, and publishes the ATV app on the Roku (and other) platform, so you'll need to press them about this account/subscription/Roku app issue. 1 Kudo. rslgo.Dec 19, 2023 · How do I fix error 500 on Xfinity? 1. Update your Xfinity app ; 2. Clear Xfinity app cache ; 3. Update your OS ; 4. Disable your firewall temporarily ; 5. Reset your …Dec 30, 2020 · Re: Xfinity Error:-500 solution on roku streaming sticks. xfinity stream beta down on multiple roku, ipad and iphone devices. solution: 1) disconnect coax cable from modem/router. 2) power cycle modem/router. 3) reconnect coax cable.Feb 26, 2024 · My xfinity streaming app on Roku is not working . Question • Updated.Xfinity ROKU App Error TVAPP-00101: How to Fix Xfinity App Error Code TVAPP-00101 (FIXED)In this video, I'll show you How to Fix Xfinity ROKU App Error TVAPP...3. Unable to cast the Xfinity Stream app. Unfortunately, you can't cast the Xfinity app from your phone to a TV. But here is what you can do: Use Roku to watch content. Connect a PC to your TV via Chromecast.Xfinity Stream has worked fine for months & tonight it won't connect. It loads the Xfinity home screen and then kicks back to the homepage. I have completed every imaginable troubleshoot. Unplugged Roku. Deleted App Added App Back Signed In Verified Xfinity Wi-Fi Connection Signed In Again. Repeated these steps multiple times.This has been happening for the past 3 days. The Xfinity Stream app on Hisense Roku TV Crashing back to Main menu when trying to view scheduled recordings list. I have already tried uninstalling and reinstalling the App, I have tried several other recommendations that I figure were completely unrelated as every other app works as intended.Yes, tried them ALL! Have spent hours with Xfinity support. Have uninstalled app over 70 times, rebooted router over 25 times, checked connections over 25 times, tried on 4 different Roku devices, tried streaming directly through Xfinity Stream app on 4 different TV’s…all the same horrible result!I went through the above steps. It did not work. Then, I remembered that I did not turn off the TV after clearing the Xfinity app data and cache. Cleared them again, and THEN TURNED OFF the TV. Powered ON, opened Xfinity app. Re-authorized and waited. When the disclaimer statement appeared, I knew I had success again.Dump Xfinity and use either T-Mobile or Verizon home internet service whichever has the best signal in your area, and you will see your problems disappear. If you want to continue using Xfinity, then you will need to buy a smart TV where you can install the app without using a Roku device. Good luck. 09-10-2023 12:57 AM.Select System restart. 6. Reinstall the Xfinity app on TV. Use the TV's remote to navigate and uninstall the Xfinity Stream Beta App. Reinstall the application using the TV app store or the official website. 7. Update TV firmware. On your TV's home screen, go to the Settings app. Scroll and select the Support option.Press the Star button on the Roku remote to open the Options menu. Select Remove Channel to uninstall ESPN. Press the Home button on the Roku remote. Scroll to and select Streaming Channels. Enter "ESPN" in the Search Channels field. Highlight the ESPN channel and select Add Channel to reinstall. I am an Official Xfinity Employee.For the past week I have not been able to use the Xfinity Stream App. I have Un-installed, and reinstalled it. And it presents with a black screen on it and a single white horizontal line across my smart TV screen. I have a newer Samsung Smart TV and this app doesn't work.Hello @user_m1scvi, Thanks so much for taking a moment out of your day to leave a post on our community forum. Please check out Learn more about our paid Xfinity X1 and Xfinity Flex apps and Available networks to livestream in-home and out-of-home with Xfinity Stream While we’d like to make all content available to you through …Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line.Additional information. Visit our Online Support Center to find common solutions and self-help options, troubleshoot or manage your account and more. The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store, or text "APP" to 266278.. Click the "direct message" icon. Click the "Nr/Comcast_Xfinity. • 4 mo. ago. Stream app Feb 12, 2021 · 1. Delete Xfinity beta app (highlight icon then press * key on Roku remote for options) 2. Unplug power supply from Roku stick for at least five mins, *** like walk away, lol. 3. Plug it back in, download app again, complete authorization process with link code to your phone or computer. 4. hi, I moved your post from streaming website ar No, it just states that the Roku can only connect over Wifi. My Roku is connected through an ethernet cable as Wifi cannot reach an area in my building. All other Roku aspects function normally. It's only Xfinity that has an issue. Worked fine up until about 2 weeks ago. 1 Message. @XfinityJoshD The issue everyone is experiencin...
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