overcharge. I recently reviewed my bill and realized that Xfinity/comcast has been over charging me for the past 9 months. When I called to complain, I was told be the csr and a supervisor that they would refund about half of what they had overcharged me but would not refund the rest. They acknowledged that I was overcharged, but said that ...If you've activated your device but it's not working, confirm that you see "Xfinity Mobile" on the top left of the home screen. If you don't, follow the steps below. iOS. Connect to a WiFi network. Go to Settings > General > About. Wait for the Carrier Settings Update prompt to appear, then select Update.The Xfinity Customer Commitment. We take pride in our products, which is why we offer a 30-day money-back guarantee for Xfinity TV, Internet, Pro Protection, and Voice services, and a 14-day money-back guarantee for Xfinity Mobile services and devices. We deliver service on your terms, including 24/7 support, easy self-service tools on any ...Resetting your PIN. Visit xfinityprepaid.com. Click the FORGOT YOUR PIN? link (next to the Log in button). Verify your account information by entering the phone number associated with the account and the ZIP code of the service location, then click Next. Enter a new eight-digit PIN and click Set up new Security PIN. You'll see a confirmation ...Access to millions of hotspots. No commitments. Special offer — only $10 for each 30-day pass. Get NOW WiFi Pass. Pricing & other info. Save on Xfinity Digital Cable TV, High Speed Internet and Home Phone Services. Enjoy entertainment your way with great deals on Xfinity by Comcast.1. ABOUT THE CARD. The Card is a prepaid card that has been provided pursuant to a conditional offer, and as a gratuity without the payment of any monetary value or consideration. The Card allows you to access funds on the Card provided all conditions of the offer have been met. The funds accessible by use of the Card have been provided by and ...Matthew Connatser. Fri 24 May 2024 // 22:23 UTC. The Federal Trade Commission (FTC) has shared data on the most impersonated companies in 2023, which include Best Buy, Amazon, and PayPal in the top three. The federal agency detailed the top ten companies scammers impersonate and how much they make depending on the …Click here to learn how to cancel or change your NOW Internet. You can also visit a local Xfinity Store to cancel your Xfinity service in person. Find a store. Or, you can send a letter with your first and last name, service address, account number, and phone number to: Comcast Cable. ATTN: Service Change Requests. 1701 JFK Blvd. Philadelphia, PA.Refund. I am a previous customer with xfinity, upon cancelation, there was credit on my account where xfinity had overcharged me one month. I was sent to digital prepaid solutions to get my refund. It opted to send me a physical card rather than placing the money back in the checking account that it had withdrawn from.Paper check and prepaid card refunds on active Xfinity accounts can take seven to 15 business days to arrive. Refunds on disconnected Xfinity accounts can take four to six weeks to process. To check the balance of a prepaid card refund, visit xfinityrefunds.com or call 888-472-0211 to reach Xfinity Refund Support.The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there • - As you are typing a drop-down list appears. Select "Xfinity Support" from that list • - An "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send itSep 15, 2021 · In case you need the steps: Click "Sign In" if necessary. Click the "Peer to peer chat" icon or https://comca.st/32r1cqt. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Comcast Business" there. - As you are typing a drop-down list appears.The merchant sends the funds from its bank to a credit card network (either American Express, Discover, Mastercard or Visa). The credit card network routes the refund to the credit card issuer ...From the sounds of it, it would appear our Xfinity Mobile representatives were able to get a refund and offer a promotion with a better Visa gift card included. We would love to check back with you on the 19th to make sure this mobile issue is fully resolved.Dec 19, 2021 ... Hello everyone, In this video I'll show you how to transfer the money from an AT&T card or any Visa gift card to your bank account using ...Comcast/Xfinity has agreed to issue refunds to 15,600 Minnesotans and forgive debts for another 16,000. ... Did not receive their prepaid gift card as promised because Comcast did not record that ...Solved. Hi there, I was going through some old documents and found a refund check from Comcast issued in November 2020 that had not been deposited. It is marked as valid for only 180 days, so I am looking to get it re-issused. I had a Comcast account and it was cancelled with a large open credit which was sent back to me in the form of a check.Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.Manage your Comcast Business account and get troubleshooting help for your company’s Internet, TV, and Phone services. View Comcast Business Support. Get online support for Xfinity products & services. Find help & support articles, chat online, or schedule a …Target gift cards totaled $35 million in payments to scammers -- two times more than any other brand of gift cards. "Before the card was even taken out of the wrapping, it was cashed out and spent ...According to Xfinity’s official website, Xfinityrefunds.com is a legitimate platform used to claim refunds for closed accounts or overpayments. When you close an Xfinity account with a remaining credit balance, Xfinity might reach out via email with instructions to visit Xfinityrefunds.com to choose your preferred refund method.Feb 2, 2023 · Our team can most definitely take a further look at the refund. To send a "Peer to peer" ("Private") message: Click "Sign In" if necessary. • Click the "Peer to peer chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.Posts with Discussion flair are intended for community conversation only (such as "which modem should I buy?", etc), and will not receive an official reply. If you wish to receive support from a Community Specialist, please update your post flair to either New Post - Billing or New Post - Tech Support as appropriate.. I am a bot, and this action was …Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon" (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list. • Type your message in the text area ...Your Xfinity Mobile account is tied to the account we have on file for your other Xfinity services, such as Xfinity Internet, Xfinity Voice, and Xfinity TV. If you move and change the address where you're receiving these Xfinity services, your Xfinity Mobile account needs to be updated as well. For most customers, the update will occur ...Browse Coverage & Network. Get 24/7 help with any questions you have. View our mobile support section, chat with a customer representative, or contact us via Email to get the support you need with Xfinity Mobile.Get Refund after Account cancellation. Official Reply. I am in need of assistance with a refund. My fiancee canceled her xfinity account about a month ago as she moved into a house we purchased ( I now have an xfinity account for the home). She was billed $50 after cancellation and doesn't see a way to get this refunded.Official Employee. •. 883 Messages. Hi there, @user_3ac1ee Thank you so much for your time today. That will only reset the Visa pin, that will not reset any of your other services pin numbers. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.I disconnected my services back in November. There is a $270 credit on my account (I can see it when I log in!), but there's no way for me to request a refund from it within the website UI. When I tried to ask in the live chat, the agent says they can see my disconnect, but that there is no credit on my account.You can reach them through the following methods: SMS Text Message: 1 (888) 936-4968. Phone: 1 (888) 936-4968. Chat: https://comca.st/3h7exYD. They will be able to provide you with the timeframe on when you will be able to receive your gift card. I am an Official Xfinity Employee.Refund checks can take up to six weeks to process. Please note that Xfinity Mobile support via social is currently limited, and we only have access to help with general questions about pricing, service offers, and basic troubleshooting available on https://comca.st/3CNhJ4A . For account specific questions, like checking on a refund, you can ...Which Credit Cards Does Comcast Accept? ... How to Request a Refund from Comcast · What to ... © 2024 Comcast; Web Terms Of Service · CA Notice at Collection ...Check Xfinity availability at your address and customize your plan. Shop Xfinity offers, pricing and packages at the right price for your needs today!If so, when a refund is issued it will typically go back to the last payment method on file. This can take about 30-days, but is usually much quicker than that. If for any reason that the refund isn't able to be refunded to the last payment method, a Visa prepaid card is then mailed out, and you should receive it within 7-15 business days. 0.I can help with your bill once you sign in. Sign In I need help signing in I need help signing in1.1K Messages. 5 months ago. Good evening @ user_glgrsz, and thank you for reaching out on our Community Forums with your NOW Wi-Fi pass renewal concerns. To be transparent we do not have access to NOW Wi-Fi orders on this platform however, as long as you did not sign up for autorenewal you should be ok. If any questions or concerns come up ...Nov 10, 2021 · XfinityVianney. Got it. If the refund to the last card on file fails or if the card is no longer on file, a paper check will be sent in the account owner’s name to the bill-to address that was provided was the service was disconnected. The mailed refund checks can then take up to six weeks to arrive from when they were generated.someone please help escalate this for my full refund. Thanks. timeline. March 2022: My internet service was disconnected. Didnt contact Xfinity because I thought it was a modem / hardware issue. April 2022: Found out my card on autopay got flagged so service was disconnected because autopay didn’t go through. Contacted Xfinity to …Review service rates and availability in your areaSomething went wrong. I wasn't able to load. Please refresh to try again. RefreshXfinity prepaid VISA rebate card. I have a $400 Xfinity prepaid VISA rebate card. I was able to do a transaction for about $50 with it on my Xfinity Mobile bill. After that, it gets declined everywhere: at my water provider, my insurance provider, even at Xfinity cable. I called the number on the card and she said it got locked due to so many ...The Xfinity Customer Commitment. We take pride in our products, which is why we offer a 30-day money-back guarantee for Xfinity TV, Internet, Pro Protection, and Voice services, and a 14-day money-back guarantee for Xfinity Mobile services and devices. We deliver service on your terms, including 24/7 support, easy self-service tools on any ...The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line Type your message in the text area near the bottom of the window Press Enter to send it.Go to Settings on your Xfinity X1 TV Box, Xumo Stream Box, or Xfinity Flex streaming TV Box. Go to the Apps & Subscription menu. You can also find this menu by saying, “ Manage Peacock ” into your Xfinity Voice Remote. If you’re billed by Xfinity for your Peacock subscription, you’ll see: The recurring price. The renewal date.On May 14 I received an email from Comcast Executive Support telling me, "Customer Refund Support confirmed on 05/12/24 that a refund check in the amount of $86.41 will be processed/mailed to *my mailing address* and should be received within 10-12 days." Great! Maybe not. So far no check received. I'll wait a few more days with hopes it arrives.rdp55 That is a great question thank you so much for your post. With our agreement with Bally Sports not being renewed all customers with Bally Sports will proactively receive credit, the amount depends on your package and the features that provided you access to Bally Sports so the specific amount could be different for each customer.The Xfinity Incentive Tracker allows you to view your prepaid card status online. For our customers who don't have internet service, it is also available by phone. What is the benefit of the Xfinity Incentive Tracker?Comcast also "promised [customers] prepaid gift cards as an inducement to enter into multi-year contracts, then failed to provide the cards," Minnesota alleged. Refunds to the 15,600 customers ...To make a refund claim via DoNotPay, do the following: Access DoNotPay from any. web browser. Click on File a Chargeback. Give us your transaction and bank details. Type Comcast as the company you want to get a refund from. Verify your information and finalize the request.Looking for Update on Request for Refund. I have talked to several kind assistance, filled out and submitted two forms in an attempt to get a large amount of money mistakenly paid to Xfinity returned to me. Was told last Monday to expect a telephone call within 72 hours but did not hear from anyone. I need to find out what is going on. Question.Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area near ...If Xfinity wants to outsource processing of refunds they need to inform customers they'll be dealing with a third party to get their money and they should NOT be deciding for them/forcing on them a prepaid credit card! Xfinity needs to do much better informing customers of what is going to happen and that customers will need to jump …Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it.I am still owed $150 and I got an email saying I was getting a card. I requested my money be returned to me by the original form of payment. This refund has been waiting since the end of March. This is absolutely ridiculous having to wait this long for a refund, especially in the wrong form of payment.keeping you connected. distance learning to work-from-home. Get help going virtual. Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.Refund. Hello, I accidentally ordered Xfinity prepaid on 8/18/23. I immediately called in to cancel the service and it was cancelled. I asked them not to ship the equipment to me, and they assured me it would not ship. I received emails that my equipment was being shipped so I called in again and they assured me again that my …Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services.The latest imposter scam impersonates Xfinity and it’s lately targeting people in the Pittsburgh area. According to the Ross Township, Pa. Police Department, Xfinity customers are getting phone ...The regulatory recovery and broadcast fees (what I call the "because we can" fees) is another $10.77 and finally the Taxes, Franchise, FCC and 911 fees add up to $10.70. That brings my $149.99 plan up to $197.40 - an increase of 47.41. Unfortunately that is how it is - with just about any company that sells TV and or data..Aug 2, 2023 · I have wondered the same thing as I have been in your shoes before. Normally where there is a remaining credit balance after the disconnection of services, the refund would go back to the last payment card on file. If there were any issues with the refund going back to the last payment card onfile, we would then mail you a refund check.This site does belong to us, and is not a scam. This site would be used to check the status of refunds/gift cards for example. This post was marked as closed. Should you experience further issues, please create a new post . I got one of these today for a one-cent refund. Card claims to have a $3.50 monthly fee.I been provided a reference number first they promised me a refund that will be provided to my account witch they lied to me about I added funds for Xfinity mobile to get the Black Friday deal now they are telling me I have to wait and they don’t send checks and my payment has been on hold makes no sense customer care is not caring about …We can get a ticket submitted for you to have the expired Gift Card verified, and reissued. Please send us a direct message. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.Just recently joined Xfinity Cable (beginning of September). The service is now finally setup and wanted to take up the $300 gift card offer to add services from Xfinity Mobile. Customer service is saying that the offer with Xfinity Mobile does not exist. Please help as this is one of the reasons I signed up.Under normal circumstances, if a double payment causes your account to have a negative balance (credit), the extra payment can be refunded back to your payment card within 3-5 days, depending on how quickly your bank processes refund requests.. I had used xfinity internet service from the 1year i bought 2 phone cases at my local xfinity store. they We can get a ticket submitted for you to have the expired Gift Card verified, and reissued. Please send us a direct message. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.Paper check and prepaid card refunds on active Xfinity accounts can take seven to 15 business days to arrive. Refunds on disconnected Xfinity accounts can take four to six weeks to process. To check the balance of a prepaid card refund, visit xfinityrefunds.com or call 888-472-0211 to reach Xfinity Refund Support. Article | Comcast Business Support Many people are familiar with Comcast, one of the leading providers of cable and internet services in the United States. What some may not know is that Comcast also owns Xfinity, a... The "To:" line prompts you to "Type the name of a per...
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