First, disconnect the equipment and the cables that need to be returned.Please note that any power supply units and AC adapter cords also need to be returned.Next, carefully place all of the equipment being returned into the box (es) you are using to return and seal the box with tape. 2.Just an update here. By 09/2023, the Verizon agent mentioned that UPS store no longer accepts Fios equipment returns and I have to go to the store to return them. "I have checked the details and I'm sorry to inform you that UPS store is not accepting the router returns right now. I request you to please return the router in Verizon store.Using wireless 5G Home Internet FAQs. Learn about using 5G wireless home internet and the router Verizon provides. Get troubleshooting tips and support. Find out what to do if you're moving or need to return Verizon's home internet equipment. For information about managing your 5G Home Internet service plan, visit our 5G Home plans FAQs.Dec 4, 2023 · Stay away unless forced! These new arris boxes are junk and a pain to setup. I have the Fios One keeps turning my one TV back on unless I leave the HDMI cable unplugged. And so far in 3 days I cannot get the Fios One Mini to activate over WiFi or Coax. Im tempted to plug my old Cisco boxes back in and return this new stuff to Verizon.Eventually, the need may arise for you to return this box to Verizon, either for repairs or as part of your service cancellation. Depending on your specific preferences, you can return this equipment through the mail or at one of several Verizon FiOS TV storefronts.How to return your Verizon equipment. When you cancel your Verizon Fios plan, you’ll have to return your equipment within 30 days or be charged a fee. To cancel, sign in to your Verizon account to print a prepaid shipping label. Then, follow the instructions on the shipping label to send back your equipment./r/Fios is a community for discussing and asking questions related to Verizon landline and Fios (TV, Internet, and Phone) services. For questions related to Verizon Wireless, head over to r/Verizon. For questions related to Frontier Fios, head over to r/FrontierFios All on-topic posts will be accepted, even those which may put Verizon in a ...Returning equipment without any issues. To put it plain and simple, I contacted Verizon via chat to inform them that I would like to return my rented router since I bought my own. They said that they set up the return by emailing me details and sending the return kit to my home. A couple days later, I decided to change my internet plan since I ...Follow these two easy steps to complete your return. Step 1. Find The UPS Store ® nearest you. Step 2. Bring the QR code we sent you by email or text and the following Frontier equipment. No boxes or labels are needed. Equipment Type. Model. Number to …To ensure a seamless experience you need the following Fios equipment: Fios TV One set-top box; VMS1100 set-top boxs; Legacy Verizon On Demand capable set-top box; YouTube TV with Fios. YouTube TV is a TV streaming service that lets you watch live TV from major broadcast and popular cable networks. Enjoy local and national live sports, and must ...A lot of people get those emails even though they are returned. Since you lost the ups tracking number all you can do is hope they put it into the system as returned. I've returned my equipment a few weeks ago by UPS, and saw it was delivered to a location in Pennsylvania. I just recieved an email saying Verizon.Ensure that the return form is filled out and included in the box. Returning the Equipment. After packing the equipment, the next step is to return the box. If you want to return it in person, go to an authorized Verizon location listed on their website. Hand over the package and get a receipt for proof of return.You can even bring that email to a UPS Store and ask them to print it for you. Request a QR code: You will get a digital code that you can bring to a UPS Store along with your boxed modem. The store clerk will scan the code and print your return label, then ship the package. Get Your Return Label.Okay, now in order to return Verizon FIOS equipment, below I listed steps to follow: First, you should reach out to Verizon customer support at 1-***-***-**** to confirm the return process and get a shipping label if you will be mailing the equipment back. Click Link https: ...Check out our team’s picks for the best home gym machines and equipment, plus tips for choosing the right equipment for you. We include products we think are useful for our readers...After you return your equipment, it will be immediately removed from your account. Our team at the Xfinity Store will provide you with a receipt confirming your return details. * If you have already contacted Comcast to disconnect your account and still need to return your equipment, you can use the UPS Store or Xfinity Store/ Comcast Service ...Have your account number handy and call us at 800.288.2020 to start your equipment return or move to a new location. Return to AT&T. Gateways & hubs. Return these items with their power supply. BGW320. BGW210 . All-Fi Hub . Return to AT&T. Extenders & boosters. Return these items with their power supply. AirTies 4971 . All-Fi Booster .When re-arranging cables, most can be unplugged. I recommend you don't unplug the fiber connection from the ONT, as it can be sensitive to dirt and other issues. From you pictures, it looks like it's the white round "cable" on the left rear of the ONT.Find out whether Verizon 5G Home Internet is available in your area. Use the FAQs to learn about our monthly service plans. Explore features and pricing and see if you're eligible for discounts. For help with your 5G Home Internet equipment visit our Using wireless 5G Home Internet FAQs.The first two customer service people mildly threatened a $100 or more non return fee of older equipment so that's why i was on hold for so long trying to speak to their supervisor and eventually got hung up on. ... If you want to return it, you can drop it off at a FIOS store or at a UPS store. Hang on to the receipt in case VZ tries to bill ...October 11, 2023. Returning Verizon FiOS equipment made easy with step-by-step instructions and multiple return options. Avoid issues and get answers to FAQs for a …06-22-2015 09:51 AM. Hey guys i need some help trying to figure out how to replace a faulty set top box. I've been having issues for about 3-4 months now. I've tried trouble shooting over the tv. I also tried calling in customer service, they trouble shoot and say nothing is wrong and everything should be working fine.Are you tired of spending valuable time searching for your favorite shows on your TV? With the Verizon Fios Channel Guide, you can easily navigate through hundreds of channels and ...Verizon Fios - is making this about as difficult as possible. Would like to return the equipment and not be charged but the links provided do not work - say return location not available. Not too helpful -Where can I return my Verizon-Fios equipment to? I no longer have the service so I no longer have the order number that every website and phone tree asks of me and therefore I am on a dead end everytime.Requires a return box (provided on request) for UPS dropoff. Follow these instructions. Call 1.800.921.8101 and tell us what type of change you’d like to make to your Frontier service. We’ll ...9. Return Equipment. The 30-day window is for you to return your Fios equipment. For example: The 30-day window starts on the day you receive the equipment. 10. Check Your Account Online. You can check your account for possible services by visiting your online account directly and double check the service you have been canceled.01-19-2009 02:41 PM. You need to return the router, STBs and remotes. The ONT, BBU and PSU can remain. Unplug the power to the PSU and open the BBU and disconnect the battery. I have recently cancelled my fios internet and tv service.Bring the equipment to any corporate Verizon store within 30 days. To find a store, visit Verizon's Store Locator and filter for "Corporate" locations. Provide your mobile number or order number to the sales rep to process your return. If your return is accepted, the purchase price (minus any restocking fees) will be refunded to your original ...Canceling Verizon Fios is easy and hassle-free. Assess your current subscription and equipment before contacting customer service. Prepare for the cancellation call and remain assertive. Return equipment and settle outstanding bills to avoid additional charges. Confirm cancellation and follow up to avoid any issues.Step 1: Gather Your Verizon Equipment. Before returning your Verizon equipment, it’s crucial to gather all the items you need to return. This typically includes the modem, router, set-top boxes, remotes, and any other devices provided by Verizon. Take a moment to locate each item and ensure they are in good working condition./r/Fios is a community for discussing and asking questions related to Verizon landline and Fios (TV, Internet, and Phone) services. For questions related to Verizon Wireless, head over to r/Verizon. For questions related to Frontier Fios, head over to r/FrontierFios All on-topic posts will be accepted, even those which may put Verizon in a .../r/Fios is a community for discussing and asking questions related to Verizon landline and Fios (TV, Internet, and Phone) services. For questions related to Verizon Wireless, head over to r/Verizon. For questions related to Frontier Fios, head over to r/FrontierFios All on-topic posts will be accepted, even those which may put Verizon in a ...FedEx Office® Pack and Ship or The UPS Store® will send your equipment back to us at no charge to you. You'll get a receipt confirming your return, and we'll also know your equipment is on its way. Important: Make sure a store rep scans your equipment to prevent being charged a non-return fee (NRF).Report a security issue with your Verizon Fios service. There are several ways to report a security issue to the Verizon team. You can: ... You can return your equipment for free by signing into your account and printing a prepaid return label. Then, drop off your equipment at any UPS location. Return equipment within 30 days of your service ...It's Verizon's equipment, most likely installed under a form of utility easement. If you truly need it removed, contact Verizon. It may take a while due to COVID-19 restrictions preventing techs from entering homes. In short, just leave it …12-26-2010 01:13 PM. Using the In-Home Agent, I ordered the incorrect/wrong remote. When I got the remote and try to program it, it now does not work correctly or may be defective. I used the code for my TV and it seemed to work okay at first; however later all it would do is go to 333 when typing the channel and then to the FIOS (help) channel ...Re: Address for equipment return. rworst. Newbie. 09-10-2020 07:55 AM. Verizon Fios - is making this about as difficult as possible. Would like to return the equipment and not be charged but the links provided do not work - say return location not available.There seems to be no easy way to contact Verizon if I am not one of their customers. Not even the online chat allowed me to get to an agent. Spoke to a specialist from Verizon at this number: 844-837-2262, and they said that I need to call Frontier since Verizon Fios is no longer servicing my area (California).Returning equipment without any issues. To put it plain and simple, I contacted Verizon via chat to inform them that I would like to return my rented router since I bought my own. They said that they set up the return by emailing me details and sending the return kit to my home. A couple days later, I decided to change my internet plan since I ...Jun 24, 2015 · Once the equipment is received we will issue the appropriate credit (s) to your bill. To return this equipment, please use the box (es) and return label that was sent to you and bring the packaged items to your local UPS® or you can check here for a Verizon location near you. They will ship it back to us at no cost to you.In fact, i was being billed around $3 a month for extra upkeep on my end because it is an obsolete model. The first two customer service people mildly threatened a $100 or more non return fee of older equipment so that's why i was on hold for so long trying to speak to their supervisor and eventually got hung up on. Very unprofessional.Cox equipment must be returned within 15 calendar days to avoid unreturned equipment charges. Purchased equipment must be returned to a Cox-owned retail store within 30 days of purchase for a refund by the method used for purchase. The following items must be returned to avoid charges: Digital Receivers. Power Cords / Power Supplies.Find a Verizon store. Book an appointment, explore local. promotions and plan your visit to a store. near you. Enter ZIP code or city, state. Use my location.Prepare your shipment. Disconnect the equipment you wish to return and carefully place it, including all remotes and power cords, in a box of your choosing. Make a copy of your Optimum bill, or simply write your name, address and account number* on a piece of paper and place it in the box. Start your return.03-11-2015 03:37 PM. I had FiOS service while I lived in Medford, MA from April 2013 until March 2014. I moved to Ohio and could no longer have FiOS service. I returned the equipment to a UPS store to be shipped back to Verizon per a customer service agent's instructions. A few months later, I get a bill for $613 for unreturned equipment.A half days vacation time wasted. I know I can take the stuff to any UPS location and ship it but, I want to inconveinience them as much as they have incovenienced me. Plus, I have heard horror stories of verizon not receiving stuff that was shipped via UPS. Has anybody ever returned fios tv and internet stuff to verizon? Please let me know ...Mar 1, 2020 · In response to Jonathan15. 04-05-2020 07:51 AM. The problem being getting it back from the cable company. If you can get it returned by Comcast then send it to the correct place then this might turn out ok. now for the worst case scenario Verizon states it was never received and they bill you for the equipment.Apr 1, 2022 · 03-28-2022 09:56 PM. The 5G home wifi router (big white cube/brick) was sent to my house. The service doesn't work at my house/no 5G signal from the towers at my house. Support was not able to fix it and left me hanging for 3 weeks twiddling my thumbs. The 30 day mark is coming up soon and I need to get this device back to Verizon.How do I cancel my FIOS equipment and return? You can cancel your Fios service by contacting Verizon at 844-837-2262 between 8:00 - 5:00 PM EST, Monday - Friday. When you contact them, be ready with your account details for a smooth and quick cancellation process.My Verizon > My Devices > My Orders Once there, if you select your order, then you should have an option to print a return label. If you're not able to print for some reason, then I'm afraid your only option will be to directly request Verizon ship you a replacement, though it will probably speed things along if you have your order number ...If you want to return it, you can drop it off at a FIOS store or at a UPS store. Hang on to the receipt in case VZ tries to bill you for the old router. They've been known to do that. How do I cancel my FIOS equipment and return? If you'd still like to cancel, give us a call Monday - Friday, 8:00 - 5:00pm EST, at 1.844. 837.2262.Get started. Have your account number handy and call us at 800.288.2020 to start your equipment return or move to a new location.You can return your Fios equipment to any of Verizon's authorized return locations. These locations include Verizon retail stores as well as certain partner retailers like Office Depot. Simply take all your Fios equipment with you, including your cable box, router, and ONT device, and return it to any open location during their business hours.The process as a whole can be a little long, but here is how you can best navigate through the technicalities smoothly and get what you want in the end. To cancel Fios TV but keep internet, call Verizon Support and explain the reason for cancellation. You will be redirected to the retention department operator.Dec 4, 2023 · Stay away unless forced! These new arris boxes are junk and a pain to setup. I have the Fios One keeps turning my one TV back on unless I leave the HDMI cable unplugged. And so far in 3 days I cannot get the Fios One Mini to activate over WiFi or Coax. Im tempted to plug my old Cisco boxes back in and return this new stuff to Verizon.Important: When disconnecting service, to avoid an unreturned equipment charge , you must return all your Verizon Fios equipment within 30 days of your service disconnection date. How to return your Fios equipment. You must contact us to start the return process.Fios TV+ Remote. $24.99. Add to Cart. Verizon offers a variety of TV remote controls for your Fios equipment, including a 2-device remote control & a big button remote. We've also added a remote control specific to TV One equipment and to the Fios Stream TV equipment. Order a new remote control to replace an old remote, damaged remote, broken ...After a couple minutes I finally asked him how much for a box; it was $8.00. In Xfinity's return instructions it says "you may bring your equipment to the store and a UPS representative will pack and ship your equipment back to us." Perhaps you should mention that that means a UPS Store in an area that is served by Xfinity? It only cost me ...Return Options: Return rented equipment to The UPS Store nearest you. Check here.You do not need to box up equipment. Equipment serial numbers will be scanned and returned to Verizon. Be sure to get receipt for your records.Contact Verizon at 1.800. Verizon (1.800. 837.4966) if you have any questions. Also know,where do i return my verizon device?Whether you are replacing equipment or terminating services, any equipment supplied by Hawaiian Telcom must be returned within 45 days of disconnection. Important things to note: An equipment return fee of $200 per device will be billed to your final invoice 14 days after service disconnection.The box belongs to Verizon. It is common for the boxes (both inside and on the outside of the house - go look for your telephone box on the side of your house) not to be removed because the service may be activated again in the future and leaving it there saves both the customer and the utility company time.The Fios Equipment Return Address is: Verizon Fios Returns. 1320 Main Street Floor 3G1 Buffalo, NY 14209. When returning your equipment, be sure to include a note with your name, address and account number. This will …The cost is $5 per device, so a single Deco router will add an extra $5 to your monthly bill, a two-piece mesh setup would raise it by $10, and a three-piece setup will cost you $15 per month. All ...I signed up verizon FIOS Internet a year ago, now I cancelled it and I received a notice that I should return my fios router as it is verizon property. But I noticed that on my contract it says, Wireless Router @ $139.99 Fee Waived. It is like I paid it for $0.You get a 240$ unreturned equipment fee if your return is 1 day late. I've been waiting 10 days for my "return kit," customer services says they can't track it and they can't send another kit, and I can't go to the store and drop it off myself. ... FiOS, DSL, Landline, etc. Members Online. Some Verizon customers can claim part of $100 million ...Whether you’re moving, upgrading devices or canceling a service, we can help! Below are the leased equipment models that customers need to return within 45 days to avoid incurring an unreturned equipment fee. Note – if you have purchased your equipment, it is yours to keep. Equipment To Return to Ziply Fiber DATA / INTERNETIn addition, they can pay their Verizon bills via cash, check, credit or debit or consult with representatives about their services. The store will be open Monday through Friday, 9 a.m. to 6 p.m. and Saturday, 9 a.m. to 4:30 p.m. The store phone number is 718-420-0102.Return Options: Return rented equipment to The UPS Store nearest you. Check here.You do not need to box up equipment. Equipment serial numbers will be scanned and returned to Verizon. Be sure to get receipt for your records.Contact Verizon at 1.800. Verizon (1.800. 837.4966) if you have any questions. Keeping this in view,does verizon fios have ...Fios TV Home app. The Fios TV Home app allows you to access your Fios TV service using your own streaming device connected to your TV. With a modern user interface (UI) and intuitive navigation, the Fios TV Home app provides effortless content discovery from our ever-increasing catalog of newly added networks and On Demand titles.Eventually, the need may arise for you to return this box to Verizon, either for repairs or as part of your service cancellation. Depending on your specific preferences, you can return this equipment through the mail or …I missed the 30 day period to return my fios equipment. Am I still able to return it late? I understand I may be charged a fee still, however would like to reduce the balance owed (full price of the equipment) if possible. Thanks.Being away from home doesn’t mean you have to give up on your training goals. Keep fit with compact and portable exercise equipment. We may be compensated when you click on product...Are you looking to get the most out of your Verizon Fios service? If so, be sure to read our comprehensive introductory guide. We’ll teach you some key tips and tricks you need to ...Cancelled my FiOS. Still have the STB and remote. Was supposed to get something from Verizon re retuning it to a FiOS store or UPS. Service ended Thursday and I didn't get anything. ... I never seem to get the return box. Always take my equipment to the Verizon/FIOS store and return it and ask for both a paper and email receipt. They can look ...If you lost the return label provided by Verizon FiOS, you can contact customer service to request a new label. Alternatively, you can post the equipment to the Verizon FiOS return address at your own cost. 6. Can I return equipment after 30 days of cancellation?Netgear: Press and hold the reset button for around 7 seconds . Linksys: Press and hold the reset button for 10-15 seconds . D-Link: Press and hold the reset button for 10 seconds . TP-Link: Hold the WPS/RESET button until the SYS LED flashes quickly ( over 10 seconds ). Cisco: Press and hold the reset button while powering on the router, and .... Edg1. Community Leader. 08-17-2019 06:07 Eventually, the need may arise for you to return thi First, disconnect the equipment and the cables that need to be returned.Please note that any power supply units and AC adapter cords also need to be returned.Next, carefully place all of the equipment being returned into the box (es) you are using to return and seal the box with tape. 2. Verizon Store Locations. One option for returning your Verizon router To fix this, simply connect an ethernet cable from the LAN port of your own router to the WAN port of your old Verizon router, as shown below. After you have connected the cable, give the Verizon router a reboot. Then, reboot all the set top boxes, and ensure that functions like guide and on demand work.I recently moved and transferred my Fios service to my new home. I was asked to return the old equipment, which I did using the pre-paid UPS label. That was several weeks ago. I keep getting reminders that I need to return my equipment or I will be charged up to $650 per each device. I have a tracking number that shows it has already been ... Post-scratch-off, we should return all Verizon FiOS h...
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